Private Collection FAQs

Private Collection FAQs

ONLINE ORDERS

Do I need an account to place an order?

Can I amend or cancel an item from my order?

SHIPPING AND DELIVERY

How long will it take to deliver my package?

Can I ship to multiple addresses?

I did not receive my order?

RETURN AND EXCHANGE

Return and Exchange Policy

Refund Process

Need Help?

Contact us through whatsApp (+971 55 343 9920) or via email at info@privatecollectionitaly.com.

Client Liaison is available Saturday to Wednesday from 10:00 AM to 7:00 PM (UAE Time) excluding holidays, and Thursdays 10:00 AM to 3:00 PM (UAE Time) excluding holidays.

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